I want to cancel my account. How can I do this?

January 10, 2017 4.1k views

I want to cancel my account. How can I do this? I try in my profile but it does not work.

5 Answers

I’m paying from two years unable to cancel o line how do I stop my regular payments. Such a ripoff

Before you can deactivate your account you first must delete any active services (droplets, block storage) on your account. Once you have done click your avatar in the top right of the page and choose “Settings” and click deactivate account.

  • This does not work. it says that its FORBIDDEN. I have no active droplets or services and deleted everything, also i have no debt. HOW do you cancel this??

    • Had the same issue -I was part of a team, had to deactivate the team as well. Pretty inefficient and clunky would expect better from DO.

      • I delete all files but still not cancel.
        If you don’t give me a solution, I will notice to my bank your website was spam

same problem here!
How can I delete my account?

Same problem here. Please deactivate my account or provide me with customer support number and email.


This is the second time I pay 1,6 euro although i have deleted all my droplets. This is unacceptable! Please fix and refund me the money I have paid after deleting all droplets or I will need to take other steps.

Kind regards

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