Question

I was kicked out of root/whm, now my password won't work

Posted February 22, 2014 1.7k views
I was trying to setup mail this morning in C-Panel and for no apparent reason, I'm now kicked out of cpanel, kicked out of WHM and my password for root login on SSH won't work. I'm baffled because I made no changes... Not sure what to do here, I could really use some help.

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2 answers
probably solved by restarting. I'd still be interesting in ideas about why this happened though...

Hello, michael411136

If this happens again please make sure to access your droplet via ssh and examine the cPanel access and error_log when you try to access cPanel/WHM.

If this issue continue and you’re unable to access the control panel you can try with an alternative browser or reset the droplet password as a last resort option.

Hope that this helps!
Regards,
Alex