I would like to know if an account that is blocked may have discounts on the credit card ..

Posted May 13, 2019 345 views
DigitalOceanUbuntu 16.04

Hi, I’m Diego.
because I come to ask you to destroy my droplets and cancel my account, my account was blocked by the DigitalOcean team, I want to destroy my servers, because someone used my account and I do not know who it is, I just managed to get back in my email, solve this for me
thank you!

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1 answer

Hi there @87dcarvalho87,

Apologies for the long delay in responding!

Unfortunately, the community can’t help you with this issue as we aren’t responsible for user accounts.

Please can you create a support ticket with our incredible support team who will be more than happy to assist you with your billing/account issue! :)

Hope that helps!
- Matt.

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