Question

In App Platform, custom domain gets stuck in "Configuring"

We have domain in Digital Ocean.

I have tried to create multiple apps and add custom subdomains to them. E.g. my-app.ourdomain.com.

It always ends up stuck in “Configuring”. DNS change (CNAME record) is created to DNS section but maybe it’s SSL problem?

This problem has been there for me from the start of App Platform.

Anyway, the end result is that I never get custom domains working for my Apps. =(


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Actually our problem was CAA DNS records. I needed to add few more CAA records to get all working.

Hi there,

I have just tested this and it seems to be working as expected:

It took some time to complete, most likely due to DNS propagation, but it seems to be working fine with SSL too.

A domain would be stuck in configuring if the CNAME record is not correct:

If you are still seeing the problem, I could suggest raising a ticket so that the DigitalOcean support team could look into it further for you.

Regards, Bobby