We have currently identified an issue with reactivating a previously deactivated account, in which one is not able to fully utilize the service even after adding a billing profile to the account. I will update this post when the problem has been resolved.

same problem :/

so, its basically inform a credit card

If you deactivated your account and reactivated it, Just simply add your bank card or do a prepayment of any amount using Paypal then your problem will be fixed :)