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internal error 500 htacess

Posted May 18, 2020 310 views
Ubuntu

Hi. i edited htacess from wordpress dashboard and now it shows up internal error 500. i munable to go to my site, admin area, dashboard. as i guess it needs to be recovered, updated or undo or disable htacess (i don t know how to say) how can i do that, how can i fix this issue. i edited htacess by adding some code snippet from random video tutorial. i didn’t know possible results. (despite that i was wondering about something will go wrong)

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levanmirvelashvili
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levanmirvelashvili

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Error while trying to upload a plugin: Error while checking for update. Can't reach update server. Message: Forbidden Question Question
"Cannot open display" error on a GIMP batch script. Question Question

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2 answers
bobbyiliev May 18, 2020

Hi there @levanmirvelashvili,

I would recommend either trying to delete the code snippet which you added and then save the file again and see if this works.

If the site is still returning a 500 error I would recommend just adding default .htaccess file with the following content:

# BEGIN WordPress

RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

# END WordPress

Make sure to take a backup of your current .htaccess file just in case anything goes wrong.

Besides that to see the exact problem which is causing the error, you can take a look at your Apache error log:

  • sudo tail -f /var/log/apache2/error.log

Let me know how it goes!
Regards,
Bobby

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  • levanmirvelashvili May 18, 2020

    Hello first of all thanks for helping. that’s what i tried as soon as i bumped into this problem. but i can’t acces to dashboard or any page.
    i also tried from ftp filezilla. watched some tutorials about it.
    but i can’t find htaccess file in ftp. which i connected by ip adress root username and password.

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    • bobbyiliev May 19, 2020

      Hi there @levanmirvelashvili,

      I would recommend using [SSH to connect to your Droplet](digitalocean.com/docs/droplets/how-to/connect-with-ssh/) and checking the error log for some more information.

      If the .htaccess file does not exist, you can create a new one and add the default content.

      Feel free to share the exact error that you are still getting here and the errors from the Apache error logs so that I could try to advise you further.

      Regards,
      Bobby

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      • levanmirvelashvili May 19, 2020

        as i know i can connect without ssh, via ftp only right?
        when i m trying to connect via ftp i get connection failed message (winscp) how can i get why this error happens? i think it has nothing to do with protocol
        sftp or ftp right? (connect via ssh key is better but i can go with ftp too) but i don’t know why can’t connect to server. maybe there is problem in server?
        in console i get : end kernel panic not syncing attempted to kill init exit code =0X00000100
        and CPU usage is on 100%

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        • bobbyiliev May 19, 2020

          Hi there @levanmirvelashvili,

          Indeed it sounds like something is not right with the server, have you tried rebooting and also do you have a backup or a snapshot of your Droplet which you could restore in case that the server is not booting at all?

          Regards,
          Bobby

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levanmirvelashvili May 19, 2020

@bobbyiliev i didn t have backup. can in back up now

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