Invalid email or password - No response from support since 7 days - Don't know if hacked or banned
I’m really disappointed and worried. Tried to login to my account 1 week ago, got “Invalid email or password”. Since my spotify account was hacked not too long ago, I thought that my digitalocean account might also been taken over. So I wrote to the support, and didn’t get any response whatsover. I also didn’t get any mail about my passwort being reset, mail changed or account banned. No chance for me to get into my account. Also trying to re-register with my mail, it tells me “Invalid email or password”.
At this point, I don’t know what to do. Since my credit card details are saved on digitalocean, I’d really hope that this was taken seriously by DO support. Any advice what I can do?