IP address still showing in address bar after domain resolves

December 17, 2016 111 views

I have a domain, 'example.com', registered with Bluehost. I also have a droplet with DigitalOcean. Now, I've re-pointed the nameservers to use CloudFlare. Great.

After adding the DNS entries, I go to a browser and type in 'example.com' ... it properly resolves to the correct IP address of the correct Droplet.

But: in the browser bar, upon resolution and display of the Droplet's server page, the address bar then stops displaying the domain - and, instead, exposes the IP address.

I have tried a 1000 different configurations - including trying same for a subdomain.

However, nothing seems to correct the problem, preserve the domain/subdomain in the address bar, and not display the IP address.

Here's what I get:
Domain: www.example.com/index.html --> xxx.xxx.xxx.xxx/index.html
Subdomain: subdomain.example.com/index.html --> xxx.xxx.xxx.xxx/index.html

What am I doing wrong??

1 Answer

Is this a static site or are you using a CMS like WordPress? We see this issue quite a bit when WordPress sites are created and the setup is done before a domain is assigned. WordPress will set the SiteURL setting to the IP address and by default will direct any requests it receives to use it's configured URL/hostname. If this is the case you can change this setting in the General settings section of /wp-admin

If you're running a static site or something else, can you share your virtualhost configuration and if one exists, the content of any .htaccess file located in your web root directory?

This is not related to DNS. What you are describing is a redirect done at the web server or application level (A DNS issue would prevent the name being resolved but has no ability to force a particular URL to show up in your address bar)

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