Question

IP not resolved. Web site times out

Hi there,

cant seem to get around this issue! when visiting my site phils.app . the IP doesnt resolve and it eventually times out. Heres the steps I followed:

  • Setup a droplet
  • Added my domain (changed DNS to Digital Ocean)

Followed tutorial: https://www.digitalocean.com/community/tutorials/how-to-install-an-ssl-certificate-from-a-commercial-certificate-authority

  • Setup my certificate signing request
  • Installed Certificate

When I run checks on the site using ‘whynopadlock’ they seem to go well…

  • valid certificate, domain matching, signature, validity. Just a warning shows that I dont have an mx record and am currently using TLSv1.

I dont really have any error or info to work with, but surely its a noobie error and ive missed a step somewhere.

url is https://phils.app

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Hello,

What I could suggest here is:

  • First check if Apache is running:
systemctl status apache2
  • If Apache is not running you could try starting it:
systemctl start apache2
  • If this is not the case, check if Apache is actually listening on port 443:
netstat -plant | grep 443
  • If you don’t see any output, run a config test:
apachectl -t
  • And if you get Syntax OK restart Apache:
systemctl restart apache2
  • Lastly if all that does not help, make sure to check your Apache error logs:
tail -100 /var/log/apache/error.log

Regards, Bobby