Question

IP not resolved. Web site times out

Posted June 27, 2018 783 views
Linux Basics Apache DNS Configuration Management Applications Ubuntu 16.04

Hi there,

cant seem to get around this issue! when visiting my site phils.app . the IP doesnt resolve and it eventually times out. Heres the steps I followed:

  • Setup a droplet
  • Added my domain (changed DNS to Digital Ocean)

Followed tutorial: https://www.digitalocean.com/community/tutorials/how-to-install-an-ssl-certificate-from-a-commercial-certificate-authority

  • Setup my certificate signing request
  • Installed Certificate

When I run checks on the site using ‘whynopadlock’ they seem to go well....

  • valid certificate, domain matching, signature, validity. Just a warning shows that I dont have an mx record and am currently using TLSv1.

I dont really have any error or info to work with, but surely its a noobie error and ive missed a step somewhere.

url is https://phils.app

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1 answer

Hello,

What I could suggest here is:

  • First check if Apache is running:
systemctl status apache2
  • If Apache is not running you could try starting it:
systemctl start apache2
  • If this is not the case, check if Apache is actually listening on port 443:
netstat -plant | grep 443
  • If you don’t see any output, run a config test:
apachectl -t
  • And if you get Syntax OK restart Apache:
systemctl restart apache2
  • Lastly if all that does not help, make sure to check your Apache error logs:
tail -100 /var/log/apache/error.log

Regards,
Bobby

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