Question

iRedMail-0.8.7 :: I can not send or receive email

I managed to follow the installation instructions without error, including, I can access all of Roundcube Webmail panel options. The problem is I can not send or receive emails. Even when I try to send an email to the same account, the email does not arrive. Please I need help.


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hello guys,

Thank you for the help of all of you.

Follows the recommendation of kamaln7 and requested the release of the SMTP traffic to the carrier, which has already been released.

I believe that not wrong in installation because the Roundcube used by iRedMail this working properly, without issuing any warning or error message. The problem is that my messages not reach the recipient.

Already performed the send mail command in the console as follows, and the message also does not reaches the recipient:

root @ endeavor: ~ # echo ‘fifth Test’ | sendmail glaucio.teixeira@hotmail.com root @ endeavor: ~ #

Another strange behavior in my droplet is that I can not stop or start the service iptables because glitch will happen when the Loading iptables modules, as can be seen below:

root @ endeavor: ~ # service iptables restart [Ok] Flushing firewall rules: iptables. [Ok] Setting chains to policy ACCEPT: filter. [FAILding iptables modules failed! [Ok] Applying iptables firewall rules :. root @ endeavor: ~ #

Given these errors, I’m tendenciando to believe that my SMTP traffic was not released properly.

Do you have any idea who can help me?

Thank you,

Gláucio J Teixeira.

Are you able to access port 25 on remote servers? Run:

nc -vz smtp.gmail.com 25

If it does not output Connection to smtp.gmail.com 25 port [tcp/smtp] succeeded!, it means that SMTP is blocked on your droplet. In that case, please open a support ticket so that the team can unblock SMTP traffic. Thanks!

Thank you Mirandanico, but i have this erro:

Rules updated
Rules updated (v6)
root@endeavour:/etc/default# ufw allow submission
Rules updated
Rules updated (v6)
root@endeavour:/etc/default# ufw allow imaps
Rules updated
Rules updated (v6)
root@endeavour:/etc/default# service iptables restart
[ ok ] Flushing firewall rules: iptables.
[ ok ] Setting chains to policy ACCEPT: filter.
[FAILding iptables modules failed!
[ ok ] Applying iptables firewall rules:.
root@endeavour:/etc/default#```

As you can see, the load of IPTABLES MODULES failure.

Can you help me again?

Thank you.