Is it possible to edit my PTR(?) record as I can't see it?

September 1, 2014 13.5k views
intel4004u
By:
intel4004u

I can get access to my site via my ip address or domain name (less the 'WWW'). If I type my domain name with the sub-domain 'WWW' I lose access.

Okay just found out I need to add a cname record to remedy this, but I can't find any way of just editing my PTR (wtf is that?) record.

It does say in my DNS information
"To update your PTR record please update your Droplet’s hostname through the control panel."

REALLY I've looked and can see no way of doing this?

1 comment
Log In to Comment
3 Answers
vps September 1, 2014

In the DO control panel clink on the droplet you want to rename.
Click on settings.
Click on rename.
Type new name and click rename button.

Reply
intel4004u September 1, 2014
[deleted]
Reply
romanparish September 1, 2014

Hello,

All you need to do is go to control panel and click the following:

DNS > CLICK DOMAIN.COM VIEW > ADD RECORD > SELECT "A" > www to ip

This will allow you to go to www.* and visit your site.

RP

Reply
  • intel4004u September 1, 2014
    [deleted]
  • romanparish September 1, 2014

    @ = domain.com

  • intel4004u September 1, 2014

    Just issued this

    $ dig -x myIPaddress

    ...and the ptr record is still pointing to the old incorrect droplet name.

  • vps September 1, 2014

    It will take a few hours to propagate out.

  • intel4004u September 1, 2014

    Thanks romanparish and vps.

    This has been rattling my cage for weeks and I just want to sort this out and try and understand it. Its all new to me but at least I'm learning something even if I end up tearing my hair out in frustration.

  • intel4004u September 2, 2014

    Okay finally it's working my domain adresss is finally resolving when 'WWW' is prepended.

    The weird thing is

    $ dig -x 123.123.123.15

    still shows my IP as pointing to my old incorrect droplet name 8 hours after changing.

Have another answer? Share your knowledge.