By yjsslab
Hello, I can’t reach my box, can you help to look into it ASAP. ip: 107.170.214.208 , region_id: 3, size_id: 65, id:1359263
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interestingly the droplet is showing something like this
263 packets transmitted, 118 packets received, 55.1% packet loss round-trip min/avg/max/stddev = 239.730/290.702/394.282/39.353 ms
not very impressed instead. And i don’t think i see ANY support available on DO. correct me if im wrong.
As this droplet is in region 3, I suspect this had to do with the connectivity issues that the San Francisco datacenter experienced this weekend:
https://status.digitalocean.com/history?update=279#128
If you ever have issues connecting to your droplet, please feel free to open a support ticket:
I can ping the ip and it’s answering ssh on port 22. What sort of trouble are you having?
Something like this should probably be handled with a support ticket next time so you get a faster response if the network actually was down.
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