I can ping the ip and it's answering ssh on port 22. What sort of trouble are you having? Something like this should probably be handled with a support ticket next time so you get a faster response if the network actually was down.

interestingly the droplet is showing something like this 263 packets transmitted, 118 packets received, 55.1% packet loss round-trip min/avg/max/stddev = 239.730/290.702/394.282/39.353 ms not very impressed instead. And i don't think i see ANY support available on DO. correct me if im wrong.