Issue after update was done earlier in week for a 15 minute shutdown. My app still cannot connect to server.
How do I contact support? When I click ont he support link, or the support link listed under FAQ ‘how do I contact support’ it just returns to the droplet page or cloud support.digitalocean where there is suppose to be submit ticket link which I can not find.
I need support to explain why after the 15 minute shutdown the other day; and I ran the 2 commands for my ubunto server as the instructions listed to do; my app still fails connection to the server. I had made no changes to my app or droplet.. just the secruity update by digital ocean occurred. Does anyone know how I can contact support, or have an answer to this issue.
I did try turning off the droplet waiting minutes, turning it back on, and waiting 15 minutes before testing my app again. Still fails.
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.