Issue after update was done earlier in week for a 15 minute shutdown. My app still cannot connect to server.
How do I contact support? When I click ont he support link, or the support link listed under FAQ ‘how do I contact support’ it just returns to the droplet page or cloud support.digitalocean where there is suppose to be submit ticket link which I can not find.
I need support to explain why after the 15 minute shutdown the other day; and I ran the 2 commands for my ubunto server as the instructions listed to do; my app still fails connection to the server. I had made no changes to my app or droplet.. just the secruity update by digital ocean occurred. Does anyone know how I can contact support, or have an answer to this issue.
I did try turning off the droplet waiting minutes, turning it back on, and waiting 15 minutes before testing my app again. Still fails.