Question

Issue with 'view-office-documents-online'. I need an assistance. Thanks.

Hello there,

We are trying to open some docs which is placed on our server using https://products.office.com/office-online/view-office-documents-online . But we got a negative response. https://view.officeapps.live.com/op/embed.aspx?src=https://demo.mega-school.com/content/data/content_files/8a2a3691c4e4af6dfe728a82f6acd8df.pptx https://view.officeapps.live.com/op/embed.aspx?src=https://demo.mega-school.com/content/data/content_files/7aa40ef45a09c2503868278799ece2a0.doc

And if we tried to open it via Microsoft Office Online then they work https://demo.mega-school.com/content/data/content_files/8a2a3691c4e4af6dfe728a82f6acd8df.pptx https://demo.mega-school.com/content/data/content_files/7aa40ef45a09c2503868278799ece2a0.doc

We tried to change the location of the file or the rights to read / execute the file, the result is the same.

What am I doing wrong? What can I do in order to fix that? Thanks in advance Orlev

Subscribe
Share

Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Greetings!

I found an article that offers suggestions on this:

https://support.office.com/en-gb/article/view-office-documents-online-1cc2ea26-0f7b-41f7-8e0e-6461a104544e

I propose that most of these do not apply. My recommendation, as a test, would be to create a new document directly in Word/Powerpoint, upload it with a simple filename (“test.pptx” or something), then try opening it in the same way.

If you’re generating these files with software that is compatible but not necessarily Microsoft-built, it could be that there’s a small incompatibility that is only occurred when using this particular feature of Office.

Jarland