Joomla Quickstart installation problem

October 25, 2014 2.6k views
hsnclk1985
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hsnclk1985

Hi, i read your tutorials about joomla installation, i didn't apply some parts in the tutorials

for example, i didn't download joomla package
because i have joomla quickstart files, not necessery to download anyway i upload these files to the related directory and than applied same process....after the installation, i can access administrator part but when i click "site" part, only i can see an empty, white page....

how can i solve this problem?

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2 Answers
kamaln7 MOD October 25, 2014

Hi! A white page usually means that there was a PHP error. Do you see any errors in your webserver's error log? What's the output of:

sudo tail /var/log/apache2/error.log
sudo tail/var/log/nginx/error.log
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hsnclk1985 October 25, 2014

there are results,

root@mywebsite:~# sudo tail /var/log/apache2/error.log
[Sat Oct 25 03:20:44.489685 2014] [core:notice] [pid 12736] AH00094: Command line: '/usr/sbin/apache2'
[Sat Oct 25 03:20:46.056485 2014] [mpm_prefork:notice] [pid 12736] AH00169: caught SIGTERM, shutting down
[Sat Oct 25 03:20:47.337157 2014] [mpm_prefork:notice] [pid 12812] AH00163: Apache/2.4.7 (Ubuntu) PHP/5.5.9-1ubuntu4.4 configured -- resuming normal operations
[Sat Oct 25 03:20:47.337869 2014] [core:notice] [pid 12812] AH00094: Command line: '/usr/sbin/apache2'
[Sat Oct 25 03:23:17.022075 2014] [mpm_prefork:notice] [pid 12812] AH00169: caught SIGTERM, shutting down
[Sat Oct 25 03:23:18.087039 2014] [mpm_prefork:notice] [pid 13964] AH00163: Apache/2.4.7 (Ubuntu) PHP/5.5.9-1ubuntu4.4 configured -- resuming normal operations
[Sat Oct 25 03:23:18.087218 2014] [core:notice] [pid 13964] AH00094: Command line: '/usr/sbin/apache2'
[Sat Oct 25 12:03:57.290391 2014] [mpm_prefork:notice] [pid 13964] AH00169: caught SIGTERM, shutting down
[Sat Oct 25 12:03:58.154462 2014] [mpm_prefork:notice] [pid 19746] AH00163: Apache/2.4.7 (Ubuntu) PHP/5.5.9-1ubuntu4.4 configured -- resuming normal operations
[Sat Oct 25 12:03:58.154627 2014] [core:notice] [pid 19746] AH00094: Command line: '/usr/sbin/apache2'

root@mywebsite:~# sudo tail/var/log/nginx/error.log
sudo: tail/var/log/nginx/error.log: command not found
root@mywebsite:~#
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