Question

LabTech Agent on DO Droplet

Posted December 1, 2014 1.7k views

I’m currently using a Media Temple VPS to host a web server with several sites on Ubuntu 14.04. Their VPS solution uses OpenVZ which, apparently, does not provide their guests with MAC addresses.

I’ve contacted their support desk to try and have them assign my VPS a MAC. Their answer is a flat, “No.”

The problem is, we rely on a monitoring system called LabTech and its agent software. The agent for Linux requires a MAC in order to work properly.

I’ve contacted LabTech to try and get a work-around and their answer has been a flat “No.”

So, long story short, do Digital Ocean droplets provide the OS’ interfaces with a MAC address? Also, do they allow for the installation of daemons like monitoring agents?

Thanks,

-ILS

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1 answer

Simple answer to both: Yes.

You do get a Hardware Address (MAC/HWaddr)

You can run anything you like, as long as it is legal in the US, and will not adversely affect the host (swapping/over-utilization of disk/CPU I/O)

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