Locked out of Account with 2FA
I am having some serious trouble and am a bit of a noob here so please be gentle with me.
Everytime I try to log into my account I am being sent to a second page that prompts me for ‘2 Factor Authentication’ from the app. Or I have the option to enter a backup code, which I am not privy to.
What authentication app is being referenced? It’s nothing that I can use for Google/nor do I see an app from Digital Ocean from the App store. Or am I missing this?
Everything that I’ve been reading to get access to the account is coming from behind the gate (after logging in) which seems counter-intuitive.
Please help me, my website is down!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.×