Report this

What is the reason for this report?

Lost Account

Posted on April 14, 2014

We created an account a while back. Now we need to re-size the droplet. The problem is, we don’t know what email the account is under and are unable to reset the password. Is there any medium of communication that we can verify our identity and change our email as well as create a new password.



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Yes it’s called support. Email support@digitalocean.com

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.