Lost SSH access to droplet when disk storage got full

Hi, I lost access to my ubuntu droplet and can’t connect through SSH and the console in the admin panel. That happened after my droplet storage got full. How can I regain access to my droplet without resizing it so that I can delete some large files and free up some storage? Thanks you!

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Site Moderator
Site Moderator badge
July 22, 2023

Hey @theogodard,

I’ll recommend using the recovery console rather than the Droplet console.

The Recovery Console provides out-of-band access and is available regardless of your network settings. It emulates the access you would have if you were sitting down with a keyboard and monitor attached to the actual server. You can use this feature to log in and revert bad settings to regain normal access.

Site Moderator
Site Moderator badge
July 21, 2023

Hello, @theogodard

I’ll recommend you to try connecting using the recovery console again, this utility is intended for cases like yours and you should be able to access the droplet and sort the disk space issue.

If your Droplet’s storage is filled to capacity, you may not be able to log in. However, DigitalOcean provides a Recovery ISO, a bootable version of Ubuntu that includes filesystem tools. You can boot your Droplet to it and clear up some space.

Let me know how it goes and I can provide you steps on how to regain access to your droplet using the Recovery ISO if this is needed.

Hope that this helps!

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

Get our biweekly newsletter

Sign up for Infrastructure as a Newsletter.

Hollie's Hub for Good

Working on improving health and education, reducing inequality, and spurring economic growth? We'd like to help.

Become a contributor

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

Welcome to the developer cloud

DigitalOcean makes it simple to launch in the cloud and scale up as you grow — whether you're running one virtual machine or ten thousand.

Learn more
DigitalOcean Cloud Control Panel