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Mailgun DNS records not found

Posted on July 3, 2017

So I am currently setting up Mailgun with my domain name on DO.

I am setting the following for “mg.example.co.uk” as instructed by Mailgun:

  1. TXT record for: “mg.example.co.uk” with the value (no need to paste here)
  2. TXT record for: “mx._domainkey.mg.example.co.uk” with the value (no need to paste here)
  3. MX record: “mxa.mailgun.org
  4. MX record: “mxb.mailgun.org
  5. CNAME record: “email.mg.example.co.uk” with value: “mailgun.org

I’ve added these to DO and they have translated to (hostname, value):

  1. TXT: “mg.example.co.uk.example.co.uk” with the value (no need to paste here)
  2. TXT: “mx._domainkey.mg.example.co.uk.example.co.uk” with the value (no need to paste here)
  3. MX record: “mg.example.co.uk.example.co.uk” with “mxa.mailgun.org.”
  4. MX record: “mg.example.co.uk.example.co.uk” with “mxb.mailgun.org.”
  5. CNAME record: “email.mg.example.co.uk.example.co.uk” with “mailgun.org.”

However when I click “Check DNS Records” on Mailgun, no luck. Any idea what I might be doing wrong here?



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Hi @bookshelfbob

Have a look at this tutorial: http://code.krister.ee/mailgun-digitalocean/

You should only input hostname into the control panel - it will append the domain. So for example the CNAME record would be email.mg with mailgun.org.

It would help more with your real domain, if you want us to verify the DNS for you.

Hi,

I have followed all of your instructions and it works for every record except for:

TXT: “mx._domainkey.mg.example.co.uk”.

I get the impression that domain key should be substituted for something?

Sorry I would love to provide the real domain but it’s for a client.

Thanks @hansen, that did the trick. To be honest it’s more of an unpaid ‘favour’ venture, but you’re point still stands - I should know!

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