Mails not send from WordPRess

  • Posted January 19, 2015

I have verified that postfix is installed and that I can successfully send emails using echo test | mail, and the email arrives as it should.

However, when I try to send an email from WordPress (Contact form 7, or Test Email plugin, the emails do not arrive.

The problem seems to be with the rejection of the domain of the sender address by, where the sender address is www-data@WP-NewBase-052814.

The domain WP-NewBase-052814 doesn’t exist, and this is why rejects it.

But how can I control what this Sender address is? My droplet was created from the standard “WordPress-App” disk image from DigitalOcean.

In /var/log/mail.log I see:

Jan 19 08:19:17 energy postfix/pickup[1803]: 99446628B1: uid=33 from=<www-data>

Jan 19 08:19:17 energy postfix/cleanup[1837]: 99446628B1:

Jan 19 08:19:17 energy postfix/qmgr[1804]: 99446628B1: from=www-data@WP-NewBase-052814, size=766, nrcpt=1 (queue active)

Jan 19 08:19:17 energy postfix/smtp[1839]: 99446628B1: host[] said: 450 4.1.8 www-data@WP-NewBase-052814: Sender address rejected: Domain not found (in reply to RCPT TO command)

Jan 19 08:19:17 energy postfix/smtp[1839]: 99446628B1:,[]:25, delay=0.32, delays=0.05/0.03/0.2/0.04, dsn=4.1.8, status=deferred (host[] said: 450 4.1.8 www-data@WP-NewBase-052814: Sender address rejected: Domain not found (in reply to RCPT TO command))


We are having the same issue. When I run hostname -f I get…

can you post the output of “hostname -f”

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Hello all,

What I could suggest here is using an SMTP plugin for your WordPress site.

That way you will be able to specify an SMTP server with authentication which your emails would be going through. You could for example use SendGrid’s SMTP service. This would drastically increase the delivery rate of your emails as well compared to using plain PHP mail.

I’ve been using this plugin for a while now and it works very well: Easy WP SMTP.

Hope that this helps! Regards, Alex

Try sudo nano /etc/postfix/ and look for the line ‘myhostname’. change ‘WP-NewBase-052814’ to your hostname and then do the same in the line ‘mydomains’. This worked for me. `