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Missing Droplet after Suspend 1 day

Posted June 22, 2017 3.9k views
CentOSServer Optimization

Please help me,
why my droplet missing in my account after supend 15 hours..
After i have notice, i pay all owe in my account.
but, my droplet still missing right now.

Please restore my droplet.

help me please :(

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debbieirlandoma
By:
debbieirlandoma

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Bruteforce attack through our server Question Question
i am starting e-commerce store. how to migrate and which plan i should select ? Question Question

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4 answers
Woet June 22, 2017

Open a ticket.

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jorgeguilhermej June 22, 2017

i have the same problem…

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bunjee June 22, 2017

Did you hear back from Digital Ocean? I have the same issue. Unfortunately my credit card expired and only noticed the issue when the server was down and immediately made the payment. I just hope that a reputable organization like Digital Ocean would help their client out in such case when it’s a genuine mistake.

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  • Airageth January 16, 2022

    Were you able to recover the data?

    I am facing the same problem, the droplets and clusters were destroyed for one time due payment, after being associated and paying regularly for 3 years.

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orkunkaya June 23, 2017

If you dont have no earlier snapshots to restore from, your data and work is lost forever.
I have restored from a 5 month old snapshot. This was my personal droplet.

I have taken my data out, and as soon as I set them up at another provider I am gone with all of my other accounts and droplets.

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