Question

Missing Promo Code Area in Billing?

Posted May 24, 2013 58.6k views
Just got a promo-code via an email here, however, there doesn't seem to be anywhere to enter it anymore which is a bit of a bummer...?

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47 answers
You add it when you add your credit card
You can only add it once you create your account. You cannot apply a promocode later on.
That's strange, I received an email from support@mail.digitalocean.com titled "$5 Credit", signed Ben Uretsky with a promotion code contained within explaining they wanted to retain me as a customer.

Its strange that Digital Ocean would send me a promotion code if I cannot apply it to my account, isn't it?
For the record, I already have an account setup, I've added a credit card and such, but I received the email today, about a month after creating my account.
@xipherisroot Please open up a ticket, we'll set you up :]
I've also just been given a promo code but I can't add it to my account.
Please open up a support ticket, thanks!
Same here. Not sure if it was a system error.
Same issue, just sent $5 through paypal thinking I could redeem it by following the e-mail link (I saw a reference to the campaign in the URL)
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