Missing Promo Code Area in Billing?

Posted May 24, 2013 59k views
Just got a promo-code via an email here, however, there doesn't seem to be anywhere to enter it anymore which is a bit of a bummer...?

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Submit an Answer
47 answers
You add it when you add your credit card
You can only add it once you create your account. You cannot apply a promocode later on.
That's strange, I received an email from titled "$5 Credit", signed Ben Uretsky with a promotion code contained within explaining they wanted to retain me as a customer.

Its strange that Digital Ocean would send me a promotion code if I cannot apply it to my account, isn't it?
For the record, I already have an account setup, I've added a credit card and such, but I received the email today, about a month after creating my account.
@xipherisroot Please open up a ticket, we'll set you up :]
I've also just been given a promo code but I can't add it to my account.
Please open up a support ticket, thanks!
Same here. Not sure if it was a system error.
Same issue, just sent $5 through paypal thinking I could redeem it by following the e-mail link (I saw a reference to the campaign in the URL)
Previous 1 2 3 4 5 Next