Hi. I moved my site from blogger to wordpress and just moved the domain earlier today. I’ve been getting trouble since I’ve move the domain name to DO. The site works and goes down intermittently. The site gives an 404 error for an hour or so and then randomly works alright again and then again shows a 404 error without me touching anything anywhere, which is quite weird. This happened 2-3 times and now the site is down since over 12 hours. I have used DO + namesilo before and never faced such an issue.
Got a reply from the support team after 7-8hours! saying
How a simple addition of a domain name to a working droplet can cause such a big issue is beyond me. Anyways going through that guide.
[My error.log file in apache
[Sat Oct 20 06:25:03.254865 2018] [mpm_prefork:notice] [pid 19446] AH00163: Apache/2.4.29 (Ubuntu) configured – resuming normal operations [Sat Oct 20 06:25:03.254898 2018] [core:notice] [pid 19446] AH00094: Command line: ‘/usr/sbin/apache2’ [Sat Oct 20 06:31:28.231070 2018] [mpm_prefork:notice] [pid 19446] AH00169: caught SIGTERM, shutting down [Sat Oct 20 06:31:28.428436 2018] [mpm_prefork:notice] [pid 8334] AH00163: Apache/2.4.29 (Ubuntu) configured – resuming normal operations [Sat Oct 20 06:31:28.428512 2018] [core:notice] [pid 8334] AH00094: Command line: ‘/usr/sbin/apache2’ [Sat Oct 20 06:32:19.729556 2018] [mpm_prefork:notice] [pid 8334] AH00169: caught SIGTERM, shutting down [Sat Oct 20 06:32:19.865461 2018] [mpm_prefork:notice] [pid 8379] AH00163: Apache/2.4.29 (Ubuntu) configured – resuming normal operations [Sat Oct 20 06:32:19.865536 2018] [core:notice] [pid 8379] AH00094: Command line: ‘/usr/sbin/apache2’ ](http://)
Yep? I used the one click wordpress installation
Yep.
yep
Yep
yep
Done. Added servername and serveralias. restarted apache. still getting the error.
yep
Added the below code and restarted no change
<Directory /var/www/html> DirectoryIndex index.html index.php </Directory>
Did not mess around with this. Would want to be messing up file permissions.
Looks all good here.
Yes
come on. i’ve added a domain before to a droplet. it took minutes. If a DO technician could just look under the hood as to what the problem is, my site wouldnt be down for so long. It’s been down for nearly 18 hours now. Can someone help me out with this?
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The reason it works and then stops working intermittently is due to the nature of DNS propagation for your domain. It’s because the old one works but not on DO. So the 404 might be the permanent error until it’s resolved. Try providing the domain name, DO server IP, etc. A closer look is definitely needed.