My account has been locked since Aug 19....????????
I got locked… as many have, and I get it… there’s a process to manually review my identity. So, I took it upon myself to post a ticket with a front size picture of my drivers license, and the back side. Some how, the pictures were not uploaded, and I was told to use a service like Google Docs, and share a direct link, which I did…
Its been 4 days since the lockdown has been initiated. My servers are running but I can’t control anything. I have one server that is working fine, while another is spiffy clean unconfigured waiting for me to get access again.
Where is the support????? Why are tickets being ignored for days???!!!! Not a happy customer, and I am not sure if I’ll stay one very soon.