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missed payment. account suspended. droplets not there.. how to restore it
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this is a community forum. you should try opening a support ticket from this link
You need to Contact Support.
If 14 days passed from Termination Urgent notice, Droplets and data will be purged and unrecoverable.
Billing FAQ should explain to you how billing works, especially What is an outstanding balance? should answer your question.
What is an outstanding balance?