Question
My account is locked
I created an account last night, payed $5 with paypal, and my account says it is locked, and they sent my a ticket. I’ve replied to the ticket twice last night and this morning, and I haven’t even been able to create a droplet or anything. No responses to the ticket. Why am I locked out after paying, and why won’t someone verify my ticket?
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I’m beginning to think this is a scam and that I should dispute the payment and warn all my friends about Digital Ocean.
I’ve been using DigitalOcean for over half a year now, and things have been going fine. My account was unlocked by the next day, and it has never been locked again now that my paypal is verified.
I would totally recommend DigitalOcean, it’s been great!
Hi
My account also was locked straight after I passed the credit card info. No any option to unlock it for few days.
What could be done to unlock it?
thanks