My account was locked without any explanation
My account was locked about a month ago. I was surprised by that fact. Being a DigitalOcean user for more than 2 years, inviter and administrator of many DigitalOcean teams, I have not considered myself as a possible target for random account locking.
The system automatically created a support ticket for an issue and there I get the following explanation:
“The account has been placed in a status where activation is no longer possible. Services are now unavailable and billing attempts will not occur. Nothing would be required to discontinue the account going forward and no additional responses from you are required.”
Of course, my following reply was asking to clarify the reason for locking. I asked that on 11 of Feb and I still haven’t got any reply. I guess it means that nobody is willing to explain me anything. And I really, honestly have not idea what I might have done wrong and what DigitalOcean terms I’ve broke up which lead to account locking.
Moreover I don’t have access to my DigitalOcean partner page anymore so I can’t check how much DigitalOcean owns me. I pretty sure there was some positive balance there which is now vanished.
Apparently, DigitalOcean customer relationships team have chosen dictatorship as their current strategy. I no longer recommend DigitalOcean to anyone and eventually will have to ask all of users I’m still managing via DigitalOcean to switch hosting.