Question
My droplet has been down for an hour, and I cant use ssh or anything else
- Posted on June 18, 2024
- Droplets
Asked by 28124977718f430f9bd9c802b8c34c
Since an hour ago, my droplet has been down and, I have chek statistic etc, and its normal without any posible problem, any idea with this?
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Hi there,
Are you still seeing that issue? As far as I can tell on the status page there are no reported incidents except a scheduled network maintenance:
If you are still seeing the issue, have you tried rebooting the Droplet or accessing it via the recovery console?
- Bobby
Same problem - cant access my droplet using ssh, even not with sftp. Only direct login trough digitalocens web and access console - thats the only way. Problem start ~1hour ago.
Heya @28124977718f430f9bd9c802b8c34c,
In such cases always try to open a connection using the Recovery or Web Console as they are native apps that connect to your Droplet directly and not use the usual Network ways.
If that works and you still can’t ping/ssh to your Droplet then it’s a network issue. It’s always good to see if you can reach anything from inside your Droplet(ping google or some other domain).
Additionally, it might be a wide network issue so it’s always good to check the status page to see for any current reported problems
Lastly, if nothing of that works, your next step would be to contact DigitalOcean’s support.