Question

My droplet has been down for an hour, and I cant use ssh or anything else

Since an hour ago, my droplet has been down and, I have chek statistic etc, and its normal without any posible problem, any idea with this?

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alexdo
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June 27, 2024

Heya, @28124977718f430f9bd9c802b8c34c

It’s good that you can access the droplet via the recovery console. You can ensure that the services are running and also check if the firewall settings are not preventing you from accessing the droplet in first place.

Regards

KFSys
Site Moderator
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June 20, 2024

Heya @28124977718f430f9bd9c802b8c34c,

In such cases always try to open a connection using the Recovery or Web Console as they are native apps that connect to your Droplet directly and not use the usual Network ways.

If that works and you still can’t ping/ssh to your Droplet then it’s a network issue. It’s always good to see if you can reach anything from inside your Droplet(ping google or some other domain).

Additionally, it might be a wide network issue so it’s always good to check the status page to see for any current reported problems

https://status.digitalocean.com/

Lastly, if nothing of that works, your next step would be to contact DigitalOcean’s support.

Same problem - cant access my droplet using ssh, even not with sftp. Only direct login trough digitalocens web and access console - thats the only way. Problem start ~1hour ago.

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