Question

My Droplet is compromised and Network Interface disabled

My droplet was compromised and Digital Ocean team shutdown my network interface. Now they email me that <^>Hello there,

I have set your boot device to our Recovery Environment where you will be able to mount your file system (content will appear under /mnt/ ), enable networking, and connect via SSH/SFTP to migrate your backup files to your local machine or a new Droplet.

There are a few steps involved in this process and we’ve listed them in this guide: https://www.digitalocean.com/community/tutorials/recovering-files-from-a-compromised-droplet-using-the-recovery-iso

Please get back to us when you are finished.

Regards,

Trust & Safety DigitalOcean<^>

But I am getting this error on Step 2 : http://i.imgur.com/U1QxnFW.png

What can i do now ? I need sftp access to delete the compromised files. Its been 45 hours and my droplet is still shutdown.

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Have you tried force stopping the droplet and turn it back on again? Make sure next time to protect your droplet from malicious people, probably longer it’s down the better. You should read this before you start a new droplet once you’ve gotten access and recovered your files https://www.digitalocean.com/community/tutorials/how-to-protect-ssh-with-two-factor-authentication https://www.digitalocean.com/community/tutorials/an-introduction-to-securing-your-linux-vps

Also may I strongly suggest that once you’ve recovered those files you try and check for any back doors that might be hidden in those files since they’re pretty easy to spread.