advaya
By:
advaya

My droplet is disabled. We replied to the ticket. and no response for my ticket for past 1 hour. There is no telephone or chat support.

August 19, 2016 394 views
Networking Ubuntu

My droplet is disabled. We replied to the ticket. and no response for my ticket for past 1 hour. There is no telephone or chat support.

1 Answer

We're very sorry you encountered this problem. We do provide support via ticket only and our team does work towards a < 1hr response time but in times of high request volume there can be delays.

Have another answer? Share your knowledge.