My droplet is disabled. We replied to the ticket. and no response for my ticket for past 1 hour. There is no telephone or chat support.

August 19, 2016 759 views
Networking Ubuntu
advaya
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advaya

My droplet is disabled. We replied to the ticket. and no response for my ticket for past 1 hour. There is no telephone or chat support.

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1 Answer
ryanpq MOD August 22, 2016

We're very sorry you encountered this problem. We do provide support via ticket only and our team does work towards a < 1hr response time but in times of high request volume there can be delays.

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