My droplet is stuck on "backup is processing..." loading

February 19, 2016 1.3k views
DigitalOcean Backups

I don’t know why this morning my droplet is stuck on this loading thing that I didn’t ask to do!! I had waiting for hours and it does get back to work!!

Already open many support tickets but there is no answer yet!

Any body know how to help me? I am having a really big problem with a client who has his system hosted there and the company is not operating because of it!

1 Answer

I’d recommend waiting for a response from our support team. It may be taking longer than usual if you opened many tickets for a single issue. This will not improve response time but instead could lead to confusion as the issue is addressed in multiple places.

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