Question
My Droplet Network Is Down !!
- Posted on September 2, 2020
- NetworkingUbuntu 18.04
Asked by anass benhima
1 day past and I still have the same problem, I resized my droplet and when I’m trying to access to my ssh or ping into my IPs I can’t find my server, it seems like it’s stopped and disconnected. The console work very well and I can see my old data, but the droplet network is down.
I need a solution please !!! ASAP.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Hey, @anassbenhima,
You say you receive 100% packet loss when you try to ping your droplet. I am just assuming here but this may be related to the global outage that happened a couple of days ago - https://www.techradar.com/news/one-of-the-largest-internet-outages-ever-recorded-occurred-this-weekend
If this is the case, you should send a ticket to support.
In the meantime let’s try to dig a little bit.
Could you try to telnet on port 22 telnet x.x.x.x 22 and see if you could make the connection? If yes, make sure you enter the correct IP when trying to connect through ssh.
If you are using VPC, maybe you blocked outside connections.
Check if root login is blocked in the ssh config (/etc/ssh/sshd_config). You should search for a line PermitRootLogin. Also, check if an ssh connection without ssh key is allowed (PasswordAuthentication no).
I hope this helps.
Best, Dennis
Want to learn more? Join the DigitalOcean Community!
Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.
This comment has been deleted