Question

My droplet networking changed and websites down after password reset.

Raised a ticket, still not resolved and all my websites down since 3 days now. Wonder how networking changed with password reset from control panel ? Going back and forth with support team on ticket with several commands getting nowhere. Console is also not working, console access is gone (was there few months ago). Am running all commands via recovery console.

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Hey @theappsgalore,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?

Hope that helps!

- Bobby.