My entire business has been down since 11:00 am yesterday. The maintenance brought down my droplet, and my developer can't access it.
This is the support ticket. 1210508. I can’t believe I have yet to get support on this issue. No phone number? How am I supposed to run a business using your platform. You better believe I’ll be switching to AWS after this. He can’t even SSH or use the web console. I have no way of even getting to the database to change services. Can somebody PLEASE RESOLVE THIS!?!