My promo code expired?

Once I signed up, I’ve registered a promo code in the value of $10, but now - a few months after that - I decided start using the service and it seems that that credit has just disappeared.

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Promo codes/credits never expire – can you open up a support ticket so we can investigate?

Unfortunately not all promo codes remain active forever but you can always check DigitalOcean on twitter to see if they have any recently.