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Question

My root password isn't being sent to my Email

Posted January 5, 2019 1.3k views
EmailUbuntu 16.04

Whenever I make a new droplet, my email doesn’t receive a root password. I’ve tried making new droplets, resetting passwords and even going to the point of deleting all of my emails and trying again. I’ve checked my Spam and other categories, and they still aren’t there. Any help please?

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azizdigitalocean
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azizdigitalocean

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1 comment
  • corrco January 5, 2019
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    I am having the same issue. It worked this morning but had to destroy and create new droplet. So far no root password has been sent.

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2 answers
wadenick January 6, 2019

Hi friends, the community won’t be able to help much with this kind of support issue. However, you can follow incidents like this one on the status page: https://status.digitalocean.com/

If events aren’t processing properly generally we recommend you contact support directly.

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ps0583290 January 23, 2019

Whenever I face issue I always contact the service provider. if you are having any issue with your email id or password resetting then you can contact Gmail support number at +1(833)-222-2937 from here you might get some help.

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