Question

My SFTP access via putty does not come in any more

Posted December 25, 2017 1k views
UbuntuDigitalOcean

Hello guys,

For some days I have not been able to log in to the DigitalOcean server through SFTP. I’m using Filezilla putty and WinSCP, but when trying to login, it shows Network Error message, connection refused.

I can not get into the problem. Has anyone had this same problem and could you help me?

Thank you.
Rodrigo

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1 answer
ryanpq January 11, 2018

Rodrigo,

I would recommend using the console in the control panel (Droplet->Access->Console) to log in and check that your ssh service is running:

service ssh restart

as well as checking your logs in /var/log/auth.log for your login attempts and share any error you see here.

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