My SFTP access via putty does not come in any more

Posted December 25, 2017
DigitalOcean Ubuntu

Hello guys,

For some days I have not been able to log in to the DigitalOcean server through SFTP. I’m using Filezilla putty and WinSCP, but when trying to login, it shows Network Error message, connection refused.

I can not get into the problem. Has anyone had this same problem and could you help me?

Thank you. Rodrigo

RodrigoCS

Submit an answer

You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Ryan Quinn • January 11, 2018

Rodrigo,

I would recommend using the console in the control panel (Droplet->Access->Console) to log in and check that your ssh service is running:

service ssh restart

as well as checking your logs in /var/log/auth.log for your login attempts and share any error you see here.

Join the DigitalOcean Community