Question

My site is fully down

Hello My website is fully down. Its build upon ruby on rails. and today i have seen that, the whole site along with subdomain is fully down.

What should i do? Please help me. Thank you

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@bobbyiliev running systemctl --faile showing this error. mysql.service loaded failed failed MySQL Community Server and the site is down again. is it digitalocean problem?

Interesting, Now the main site is online and subdomain is still offline. is it a digitalocean problem?

@bobbyiliev i have check systemctl status and it is showing the following message. State: degraded

why the state is degraded?

@bobbyiliev until now i did not find any kind of error? where is the problem?

Hello,

What you would need to do is to access your server via SSH and check the status of your services. You can follow here on how to SSH to your droplet here:

https://www.digitalocean.com/docs/droplets/how-to/connect-with-ssh/

For example you could check the status of your nginx server by running this command:

systemctl status nginx

If the service is not running you can start it with this command:

systemctl start nginx

Also you could share the exact error that you are getting here so that we could advice you further.

Hope that this helps! Regards, Bobby