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My site is showing Connection was reset Need to solve issue as soon as possible

Posted March 18, 2020 454 views
PHP

Hi!My site is showing connection was reset. My Ticket no is #3312205, I Have raised the ticket Yesterday Still it not solved please solve this issue as soon as Possible

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reliableacademy2020
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reliableacademy2020
edited by alexdo

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  • alexdo March 18, 2020
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    Hello, @reliableacademy2020

    Would you mind sharing more details about the issue itself? We might be able to resolve the problem in the meantime. It’s good that you’ve submitted a support ticket, our team will contact you as soon as possible.

    Let us know how it goes.

    Regards,
    Alex

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1 answer
KFSys May 12, 2020

Hello,

Most of the times, the Connection was reset error is related to your DNS. Have you checked your domain’s A record? Most probably it hasn’t been pointed to your DigitalOcean’s Droplet. I’ll recommend checking out the following docs on how you can do that

https://www.digitalocean.com/docs/networking/dns/

Additionally, you might have changed your DNS then however, it’s possible at the time you were checking that it hadn’t propagated yet.

Anyway, please do let us know if you managed to find a solution to your problem

Regards,
KDSys

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