Question

My subdomain works and then stop working automatically

Posted June 19, 2021 123 views
API

I have added my subdomain to my DS it works and then it stops working.

ping api.dogefiles.io
Ping request could not find host api.dogefiles.io. Please check the name and try again.

Type Hostname Value TTL (seconds)

A api.dogefiles.io HIDDEN FOR SECURITY PURPOSE 3600

NS api.dogefiles.io ns3.digitalocean.com. 1800

NS api.dogefiles.io ns2.digitalocean.com.Copy 1800

NS api.dogefiles.io ns1.digitalocean.com.Copy 1800

I am using Namecheap

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1 answer

Hi there @itsrobin4,

As of the time being I don’t see an A record associated with the subdomain name in question:

https://www.whatsmydns.net/#A/api.dogefiles.io

You would need to go to your DNS provider, as far as I can see it is DNS1.REGISTRAR-SERVERS.COM and you need to add your A record for your api subdomain name there.

After that change, it could take up to 24 hours for the DNS cache to clear over the Globe before you could see the new records.

Let me know if you have any questions.
Regards,
Bobby