My subdomain works and then stop working automatically

I have added my subdomain to my DS it works and then it stops working. ping Ping request could not find host Please check the name and try again.

Type Hostname Value TTL (seconds) A HIDDEN FOR SECURITY PURPOSE 3600

NS 1800

NS 1800

NS 1800

I am using Namecheap

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hi there @itsrobin4,

As of the time being I don’t see an A record associated with the subdomain name in question:

You would need to go to your DNS provider, as far as I can see it is DNS1.REGISTRAR-SERVERS.COM and you need to add your A record for your api subdomain name there.

After that change, it could take up to 24 hours for the DNS cache to clear over the Globe before you could see the new records.

Let me know if you have any questions. Regards, Bobby