my team account has been locked for over a week.

September 6, 2017 1.5k views
Control Panels

This is extremely frustrating !!

My team’s account was blocked the moment I credit it with money.
It is asking me to verify the identity - which is weird since my main account is not locked, I had just made a payment and I have had this account for more than 6 months.

I tried using all 3 of their authentication systems (twitter,github,google) all say forbidden after I enter my info.

The support team said there is no ETA on when this will get resolved!!

Is this normal ? Anyone else experiencing this?

1 comment
  • I am also facing the same issue. All the methods are showing that it is forbidden. How to get out of this? I am paying all my bills on time but i am still facing this problem.

3 Answers

It should take 7 days max, those auth services make no difference.
If you have 2 accounts open at the same time I’d expect that to be the reason to why you were blocked since it’s a violation of terms and services.

Hi Thank you for the reply.
I only have 1 account from which I created a team account , then credit it with money.
My team account has been online for at least 3 months , this only happened after I added money to it.

Nothing new here. If you want to get some action go give them a one star review.

Maybe if we hurt them in the reputation sone they will stop beating up on the small developer.

Maybe that will wake them up.

Have another answer? Share your knowledge.