my team account has been locked for over a week.

Posted September 6, 2017 1.7k views
Control Panels

This is extremely frustrating !!

My team’s account was blocked the moment I credit it with money.
It is asking me to verify the identity - which is weird since my main account is not locked, I had just made a payment and I have had this account for more than 6 months.

I tried using all 3 of their authentication systems (twitter,github,google) all say forbidden after I enter my info.

The support team said there is no ETA on when this will get resolved!!

Is this normal ? Anyone else experiencing this?

1 comment
  • I am also facing the same issue. All the methods are showing that it is forbidden. How to get out of this? I am paying all my bills on time but i am still facing this problem.

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

3 answers

It should take 7 days max, those auth services make no difference.
If you have 2 accounts open at the same time I’d expect that to be the reason to why you were blocked since it’s a violation of terms and services.

Hi Thank you for the reply.
I only have 1 account from which I created a team account , then credit it with money.
My team account has been online for at least 3 months , this only happened after I added money to it.

Nothing new here. If you want to get some action go give them a one star review.

Maybe if we hurt them in the reputation sone they will stop beating up on the small developer.

Maybe that will wake them up.

Submit an Answer