Question

My website is down for 4 days, Access Console is not working

Access console it is not working on my Droplet which is Wordpress, my website is down, CPU it is staying 100% all the time, first time I thought it was Wordpress problem of any plugins problem, but i tried to rename plugins and themes and still CPU it is staying 100%, then I tried somethings support suggested me with Recovery ISO but none of them is working.

What can I do can someone help me please?

my website is bese-studio.com


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This comment has been deleted

    KFSys
    Site Moderator
    Site Moderator badge
    July 27, 2024

    Heya,

    If that is the case, I’ll recommend to upgrade your Droplet - Resize DigitalOcean Droplets.

    Given that you can’t even enter, I would assume that’s the way to go.

    Bobby Iliev
    Site Moderator
    Site Moderator badge
    July 26, 2024

    Hi there,

    It sounds like the 100% CPU usage is causing your website issues. Here are a few steps you can take to resolve this:

    1. If your server is experiencing legitimate high traffic, you might need to upgrade your Droplet to add more CPU power. You can resize your Droplet by following these steps: Resize DigitalOcean Droplets.

    2. If you don’t expect high traffic, try rebooting your Droplet if it’s accessible. Once it’s back online, analyze the running processes to identify the one causing high CPU usage. This guide can help you find the resource-consuming processes: Identify Resource-Consuming Processes.

    3. Consider adding your domain to Cloudflare to use their free DDoS protection. This can offload some of your server’s load and protect against potential DDoS attacks.

    4. Reviewing your web server’s access logs can help you understand what requests are being handled and potentially identify any unusual activity. Here’s a script to summarize your Nginx and Apache access logs: Summarize Access Logs.

    5. If none of the above solutions work, try booting your Droplet in recovery mode. You can follow DigitalOcean’s guide on using a recovery ISO to troubleshoot your Droplet: Recovery ISO Guide.

    Let me know how it goes!

    - Bobby

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