My website is down, what should we do?

Posted February 7, 2018 5.6k views
Arch LinuxDigitalOcean

My website is down, what should we do?

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5 answers

DigitalOcean is an unmanaged service; you should contact your system administrator (the person with root access to your virtual private server).

Your sysadmin can follow these guides for troubleshooting assistance:

by Justin Ellingwood
Everybody runs into issues with their website at one point or another. This guide will help you troubleshoot some common issues and get your site running again.

Use the DO panel and SSH to diagnose and resolve the issue.

Contact your hosting provider


I suppose that first of all important to find out if a site is down for real or if it’s just for you. Please try it first:

If the website is down for everyone try to restart the server or describe in more detail what kind of error did you get.