My website is down, what should we do?

Posted February 7, 2018
DigitalOcean Arch Linux

My website is down, what should we do? Sleepclinic.us

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Mark Panado • January 9, 2020

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Jeremy Kendell • May 28, 2019

Hi,

I suppose that first of all important to find out if a site is down for real or if it’s just for you. Please try it first: https://besthostadvisor.com/check-if-website-is-down/

If the website is down for everyone try to restart the server or describe in more detail what kind of error did you get.

Rohan Manral • February 7, 2018

Contact your hosting provider

Woet • February 7, 2018

Use the DO panel and SSH to diagnose and resolve the issue.

Jon Leibowitz • February 7, 2018

DigitalOcean is an unmanaged service; you should contact your system administrator (the person with root access to your virtual private server).

Your sysadmin can follow these guides for troubleshooting assistance:

https://www.digitalocean.com/community/tutorials/how-to-troubleshoot-common-http-error-codes

https://www.digitalocean.com/community/tutorials/how-to-troubleshoot-common-site-issues-on-a-linux-server

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