Need help redirecting http://mysite to

Posted October 5, 2018 1.2k views
ApacheUbuntu 18.04

Hi, I’m hoping someone here can help. I currently have a digital ocean droplet running Ubuntu LAMP on 18.04 .

My site works fine when accessed at However, typing it into a browser ( gets a generic error in the browser (‘this site can’t be reached.’s server ip address couldn’t be found’).

Here are the things I’ve tried:

Accessed the 000-default.conf file at /etc/apache2/sites-anabled and added the following:


ServerAdmin webmaster@localhost
ServerAlias *
DocumentRoot /var/www/html

This seems to work OK on Firefox and Safari, but on Chrome I'm still getting the error. I tried clearing my cache on Chrome but it doesn't seem to help. 

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2 answers

The error you’re getting is indicative of a missing DNS record for So make sure you have an A record for pointing to your droplet’s IP.

  • Hi, thanks for the quick response!

    I currently have the following under DNS record set up within Digital Ocean

    Type: A
    Value: IP Address of my domain
    TTL: 3600

    Do I need to do something in addition to this?

Yes you need this:

Type: A
Hostname: @
Value: IP Address of my domain
TTL: 3600

Yes that’s an @ sign in Hostname