Question

Need help redirecting http://mysite to www.mysite.com

Posted October 5, 2018 821 views
ApacheUbuntu 18.04

Hi, I’m hoping someone here can help. I currently have a digital ocean droplet running Ubuntu LAMP on 18.04 .

My site works fine when accessed at www.mysite.com. However, typing it into a browser (http://mysite.com) gets a generic error in the browser (‘this site can’t be reached. mysite.com’s server ip address couldn’t be found’).

Here are the things I’ve tried:

Accessed the 000-default.conf file at /etc/apache2/sites-anabled and added the following:

 ```

ServerAdmin webmaster@localhost
ServerAlias mysite.com *.mysite.com
DocumentRoot /var/www/html

This seems to work OK on Firefox and Safari, but on Chrome I'm still getting the error. I tried clearing my cache on Chrome but it doesn't seem to help. 

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
2 answers

The error you’re getting is indicative of a missing DNS record for mysite.com. So make sure you have an A record for mysite.com pointing to your droplet’s IP.

  • Hi, thanks for the quick response!

    I currently have the following under DNS record set up within Digital Ocean

    Type: A
    Hostname: www.mysite.com
    Value: IP Address of my domain
    TTL: 3600

    Do I need to do something in addition to this?

Yes you need this:

Type: A
Hostname: @
Value: IP Address of my domain
TTL: 3600

Yes that’s an @ sign in Hostname

Submit an Answer