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Question

I deactivated my account yesterday but I didn’t receive any email about the deactivated. Does it mean OK or not?

My ticket is #1454014. I don’t want to see any billing after this action.

I want to confirm this. Could you help me to check this thing? thanks!

Answer 1

sice09 April 10, 2018

The problem has been solved. But I still want to say that the notification is very necessary.

Thanks community and support team.

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Answer 2

Woet April 10, 2018

Just delete all your droplets and snapshots and there’s nothing to be billed.

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sice09 April 10, 2018

I have deleted all the droplets. After this, I deactivated the account. But I didn’t get any information about this deactivate action. So I want to confirm…

Thanks for your reply! But I still need the support team to confirm this.
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- Woet April 10, 2018
  
  Then why are you asking the community?
  
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  sice09 April 10, 2018
  
  I didn’t know there is no notification when you deactivate account…So I post this here…
  
  Reply Report
  
  sice09 April 10, 2018
  
  I also want the support team knows this unfriendly behaviour and can help me to handle the ticket in short time....
  
  Reply Report
sice09 April 10, 2018

I think there needs enhancement about notification when user remove the droplets or deactivate account.
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Answer 3

sice09 April 10, 2018

I have deleted all the droplets. After this, I deactivated the account. But I didn’t get any information about this deactivate action. So I want to confirm…

Thanks for your reply! But I still need the support team to confirm this.
Reply Report
- Woet April 10, 2018
  
  Then why are you asking the community?
  
  Reply Report
  
  sice09 April 10, 2018
  
  I didn’t know there is no notification when you deactivate account…So I post this here…
  
  Reply Report
  
  sice09 April 10, 2018
  
  I also want the support team knows this unfriendly behaviour and can help me to handle the ticket in short time....
  
  Reply Report
sice09 April 10, 2018

I think there needs enhancement about notification when user remove the droplets or deactivate account.
Reply Report

need to confirm deacitivated account