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Question

Need to open ports for emails

Posted January 29, 2018 6.8k views
UbuntuEmail

Hello
The emails don’t sending using SMTP. Looks like the ports are closed. Please open ports for emails (probably 587 and 465 ports)
Thanks

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andrease505d8171ce685c8c49
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andrease505d8171ce685c8c49

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Ubuntu mail server using ISPConfig 3 setup errors Question Question
Should sending email via sendmail result in a long wait? Question Question

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2 answers
jasonjpeters January 29, 2018

This is something you would need to do one your account. If you are using software like UFW open the ports there, or if you are using the DO firewall you can do so via your account control panel.

Here is a great article on DO Cloud Firewalls

https://www.digitalocean.com/community/tutorials/an-introduction-to-digitalocean-cloud-firewalls

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jonleibowitz January 29, 2018

Contact DO support - there is a chance that outbound mail traffic is blocked on your account:

https://cloudsupport.digitalocean.com/s/createticket

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