Here’s my problem:
After doing an update on the server through Putty using “apt-get update” I tried to reboot from Putty without success. I went to Digital Oceans control panel and did a Power Off followed by a Power On using the button. The Power On did not produce any errors. After this I did not have any connectivity neither from website Putty og SFTP. I tried to Power Off and On several times without any luck, so I decided to restore the site from backup.
In the Backups tap, I selected the latest backup, then Restore droplet and waited for the magic to work. Still no luck. Same problem again. I know the server was fully functional at the time the backup was created. This is telling me, that it is properly a connectivity issue, or the backups made by Digital Ocean is not working properly (which is freaking me out). Either option is within Digital Oceans responsibility, I think.
Next step is creating a ticket [#03010237]. I quickly received a standard letter asking me a lot of first line support questions. I answered them all. After waiting several hours, I got another standard letter suggesting me to try a recover. After Power Off I selected the Recover tab, Boot from Recovery ISO, Power On and then opened the console. First the console reported an error, but after several attempts I got in, and selected the Check Filesystem option. The only error reported was this:
cloudimg-rootfs: 578656/6451200 files (0.1% non-contiguous), 2689713/13078779 blocks
What does that mean? Is this the reason why the droplet is not responding? If it is, how do I fix this?
Please help. It is very urgent.
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.