Question

new droplet but IP is on spam blacklist ... thanks

Posted December 30, 2016 4.3k views
EmailUbuntu 16.04

I’ve spent all morning setting up a Discourse forum only to find the new droplets IP is blacklisted.
So all my user’s new account emails goes to their Spam folders … wonderful.

Really pissed. Can’t you check your IP’s against blacklists before reassigning them.
I’ll have to start all over again with a new droplet.
… and I’m not spending months trying to delist … why the hell should I?
My forum is dead before it started.

Aaaarrrrrrggggghhhh … hate you Digital Ocean this sucks.

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2 answers

Why are you sending e-mail from a shared IP space instead of using a service like Sendgrid?

Hello all,

If you’re just attempting to send outgoing mail from the server, I strongly recommend using a service like Sendgrid or Mandrill. They both offer free tiers. If that’s not an option, you can recreate your droplet in order to pick up a new IP address. The system attempts to reserve the IP for you if you create a new droplet with the same name as the old one. So in order to ensure that you receive a new IP, create the new one before destroying the old one.

Regarding the blacklist itself, I could suggest contacting the DigitalOcean support team directly for further assistance.

https://www.digitalocean.com/support/

As a side note, here is an interesting read on why you may not want to run your own mail server but rather use an SMTP provider:

https://www.digitalocean.com/community/tutorials/why-you-may-not-want-to-run-your-own-mail-server

Regards,
Alex

by Mitchell Anicas
When setting up a web site or application under your own domain, it is likely that you will also want a mail server to handle the domain's incoming and outgoing email. While it is possible to run your own mail server, it is often not the best option for a variety of reasons. This guide will cover many of the reasons that you may not want to run your own mail server, and offer a few alternatives.