new droplet but IP is on spam blacklist ... thanks

I’ve spent all morning setting up a Discourse forum only to find the new droplets IP is blacklisted. So all my user’s new account emails goes to their Spam folders … wonderful.

Really pissed. Can’t you check your IP’s against blacklists before reassigning them. I’ll have to start all over again with a new droplet. … and I’m not spending months trying to delist … why the hell should I? My forum is dead before it started.

Aaaarrrrrrggggghhhh … hate you Digital Ocean this sucks.

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hello all,

If you’re just attempting to send outgoing mail from the server, I strongly recommend using a service like Sendgrid or Mandrill. They both offer free tiers. If that’s not an option, you can recreate your droplet in order to pick up a new IP address. The system attempts to reserve the IP for you if you create a new droplet with the same name as the old one. So in order to ensure that you receive a new IP, create the new one before destroying the old one.

Regarding the blacklist itself, I could suggest contacting the DigitalOcean support team directly for further assistance.

As a side note, here is an interesting read on why you may not want to run your own mail server but rather use an SMTP provider:

Regards, Alex

Why are you sending e-mail from a shared IP space instead of using a service like Sendgrid?